Forum Discussion
Email with Teams
I am new to trying to figure out the integration of teams into our environment. We rely heavily on distribution lists. I'm personally used to shared mailboxes, but our end users are not. How can I ...
Ideally you should get away from e-mail and use Teams for what it was meant to be used for assuming people sending to this DL are part of the Team etc. If it's outside people using the DL then I wouldn't move it away from E-mail. It all is going to depend on your audience sending to the DL that will kind of determine the setup you use.
As adam pointed out you can use the O365 group with it, it's like a DL and Shared Mailbox in one, but it's additional training and confusion to users IMO, but again depending on the situation it might be the best solution.
Could you elaborate a bit more on your use case?
As adam pointed out you can use the O365 group with it, it's like a DL and Shared Mailbox in one, but it's additional training and confusion to users IMO, but again depending on the situation it might be the best solution.
Could you elaborate a bit more on your use case?
- Thank you for your explanation of emailing from MS Teams to a team member. Email is still valid and official method of communication, specifically in higher education. It is ironic that Microsoft Office 365 is sold to universities as a platform but it fails to integrate email inside Microsoft Teams. Every University requires students to monitor their email, specifically online students. This covid-19 kiros time mandates eLearning, but not Microsoft Teams shoots itself in a foot by drastically disintegrating from MS Outlook. Any University will be very slow to move their "Check your email daily" policy! Microsoft doesn't think that way but professors and program administrators do, and them fon't like MS Teams brcause of this disintegration with Outlook. For example, I am a program coordinator. I have hunted 134 students and about 200+ Alumni as my different teams members inside Microsoft Teams. Following my University policy, I want to email them, but I want to do it out of Microsoft Teams. Some of my Alumni are in later life, some of them and most of my students are in middle of their life and they are not tech-savvy. But all of them can monitor their email with ease. I don't want to create a group in Microsoft Outlook. I already typed in every of 130 emails by hand! Because MS Teams is still underdeveloped and does not respond to challanges of higher education on covid19 environment. Microsoft still proves its absurd logic, which is evidenced by the drastic discontinuation of Outlook in MS Teams [MS has no logic other than their own].
ChrisWebbTech It's our sales team trying to learn to use it. They are wanting outside senders to be able to send to the inbox as well. I agree on the not using email and using Teams instead. They are interested in the collaboration options and the shared calendars, but want the email inbox to behave like a DL.
- I mean, having a message go to a channel is technically like an inbox as long as people setup notifications on that Channel, they will get notified via Activity Feed.
If it has to be in e-mail then the Office 365 group method is kind of the best of both worlds with it being a shared mailbox, that notifies the team like a DL. You have to go unhide the group tied to the Team thou via this: https://www.petri.com/hiding-office-365-groups-exchange-clients
"You set the flag to False instead of true"
Once it's there, then users can go into it via Outlook, and utilize the group as a shared mailbox, and then subscribe to the inbox to get the e-mail notifications to their inboxes if they choose, or just look at the Shared location.
