Forum Discussion
"Due to org policy, you can't use (Gmail) with Teams on this device. Contact your admin"
- Mar 31, 2021
aotaibi001 As Adam said this could be due to a policy set by an admin, this is a direct link to the info https://docs.microsoft.com/en-us/microsoftteams/sign-in-teams#how-to-restrict-sign-in-on-desktop-devices
You can always use the web client and if necessary you don't even have to sign in to participate in a teams meeting
For the record I heard about this issue from another member yesterday as well and he was sure he hadn't set any restriction as he was the admin.
YoukaKitano exactly the same error... I wish TEAMS would get a team of people who actually know what they are doing. Still waiting on the download folder, although I don't need it anymore. School is finished but somehow I'm still locked out of my OWN COMPUTER with teams. it still says I need to contact the admin from our school, which has nothing to do with my computer and can't really do anything about this problem.
My school account doesn't even exist anymore since we graduated, but even reinstalling teams does not make any difference. Is reformatting really the only solution to solve TEAMS???? Come on guys, fix your software! Online with Chrome I can log in with my gmail account, but the software gives this exact same issue.
How can some institution limit my access on MY computer without ever having admin rights???? They only had rights on their own server when I logged in.
but looking at the amount of people that have this issue and how many MONTHS this has been going on, it seems that the issue is similar to Bill Gates his marriage... can't be fixed. Guess is back to Zoom...
- May 08, 2021
DezeureSam I understand the frustration, it's a mess sometimes with mixed credentials on a device.
As previously mentioned this is - usually - happening because of a policy set by an admin. This can also be configured on a personal device if you have ever used your work/school account on that device. In that case you need to disconnect the work/school account as shown in the image above (W10 account settings) to have the device removed from the org. and also clear some cached objects.
Some are certain they have never signed in with a work/school account, they say it's a personal device only and still have this issue. Then I would also suggest to follow the steps detailed here to remove cache and any saved credentials Due to org policy, you can’t use @outlook.com with Teams on - Microsoft Community
This is a really good script to reset the Teams autostart settings, just copy it, start PowerShell and paste it and hit enter PowerShell script sample - Reset the autostart setting in Teams - Microsoft Teams | Microsoft Docs For what it's worth it has helped me several times.