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Ivan's avatar
Ivan
Copper Contributor
Oct 13, 2020

Does Teams sync new Outlook contact group ?

Hi all,

 

I have some issues to synchronize a new outlook contact group with Teams.

When I add a contact in outlook, I can see it in Teams after a Teams reboot.

But when I add a new outlook contact group, I cannot see it (group or contact in the group) in Teams. 

 

Is it "normal" ?

 

Thanks a lot !

4 Replies

  • DoubleDrive's avatar
    DoubleDrive
    Copper Contributor

    why would Microsoft not allow this?  Hard to believe that Microsoft Outlook and Teams cannot talk...

    • GreyDuck's avatar
      GreyDuck
      Copper Contributor
      December 2022, is this still the case? 😞
  • BriAzmi's avatar
    BriAzmi
    Copper Contributor

    Ivan 


    Steps are simple:
    1- Go to outlook.

    2- Click on Address book in the Home bar.
    3- Click the first contact.
    4- Click on the Shift + down arrow to select all contacts.
    5- Click on File.

    6- Select Add to contacts.
    7- Confirm the steps above by clicking on outlook contacts to make sure if all contacts were synced. 
    8- Open Teams and see the Calls/ Contacts list (it might take some time to sync).
    DONE, hope this answers your question. 

  • Ivan's avatar
    Ivan
    Copper Contributor

    After a quick chat with MS, it's not possible to get contacts in Teams from another repertory that "My Contacts" in Outlook.

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