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David Phillips's avatar
David Phillips
Steel Contributor
Oct 01, 2021

does meeting transcription work on virtual desktop?

We have a user who reported they no longer have the option to start meeting transcription on their VMWare virtual desktop (Teams optimized for VMWare).  I am able to reproduce this on my VD.  Admittedly, I never use it in a virtual environment, but should it work / did it work and then stop working?  Also, I could swear the option to record / transcribe was recently linked together, but now I'm seeing it as two separate options again.  

 

Are there live changes being made to transcription?

9 Replies

  • MJZ1313's avatar
    MJZ1313
    Copper Contributor

    David Phillips I still have the same issue.  We are running Teams 1.6 so I’m sure if there was a switch I missed in the Citrix platform as it works on Azure Virtual Desktop. Did you ever get and answer for this?

  • Hi, don't use it either. But know live captions are not there yet being scheduled as followed..

    Support of live captions for Teams on VDI for Citrix November CY2021
    Support of Live Caption for Teams on VDI for VMware February CY2022
    Support of Live Caption for Teams on VDI for Azure Virtual Desktop February CY2022

    And you're right, it was like if you had "allowtranscription" and "allowcloudrecording" enabled the transcriptions started automatically (such a bad idea). There was even a post about it in MC but now it's gone. Kind of feel there's a bit too much being released too fast sometimes.
    • David Phillips's avatar
      David Phillips
      Steel Contributor

      ChristianJBergstrom Thanks for the response. I'm referring to transcription, not live captions. Live captions is working in our virtual environment. The option to transcribe the meeting does not exist like it does on our physical devices.

       

      Virtual:

       

      Physical:

      • ChristianJBergstrom's avatar
        ChristianJBergstrom
        MVP
        Now you're making me confused, how can you have live captions in VDI already? In TAP? What I meant is that live captions was added some time before transcriptions (non-VDI) so from that point of view it makes sense if it's not available in VDI right now.

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