Forum Discussion
David Phillips
Oct 01, 2021Iron Contributor
does meeting transcription work on virtual desktop?
We have a user who reported they no longer have the option to start meeting transcription on their VMWare virtual desktop (Teams optimized for VMWare). I am able to reproduce this on my VD. Admitte...
David Phillips
Oct 04, 2021Iron Contributor
ChristianJBergstrom Thanks for the response. I'm referring to transcription, not live captions. Live captions is working in our virtual environment. The option to transcribe the meeting does not exist like it does on our physical devices.
Virtual:
Physical:
Oct 04, 2021
Now you're making me confused, how can you have live captions in VDI already? In TAP? What I meant is that live captions was added some time before transcriptions (non-VDI) so from that point of view it makes sense if it's not available in VDI right now.
- David PhillipsOct 04, 2021Iron ContributorGood question. This account is not in TAP.
I noticed I was on a pretty old version of Teams, so I updated - and now the captions option is gone. All that is left is recording. So as it stands, on the latest version of Teams, we can do recording + transcription + live captions on physical, but only recording on virtual.
You're right, this is confusing, and lack of documentation doesn't help our cause.- Oct 04, 2021On the other hand it now seems as it working as it should for the time being though 😉
- David PhillipsOct 04, 2021Iron ContributorRight - Do you happen to have a link stating that transcription shouldn't work in a virtual environment?