Forum Discussion
Does call quality dashboard pick up UDP content issues
We are getting some cases where people are reporting content freezing while viewing content sharing. For example, they'll say "the presenter is on slide 8, but I still only see slide 2". Audio is good throughout. Is there a report and filter in CQD that can pick up on this? I suspect it's something with VBSS over UDP, but most of the reports are related to call quality.
1 Reply
Hello David Phillips
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are staffed by authorized agents:
- If you're a corporate user, ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://support.serviceshub.microsoft.com/supportforbusiness/create
- If you're not a corporate user, tech support is available at support.microsoft.com or Answers.microsoft.com.
