Forum Discussion
Distorted MS Teams Text
Hello,
Upon booting up my computer today, my MS Teams text is distorted. This has not previously been an issue. I have checked my video card driver and Windows says that it is the latest version. Any tips or ideas for resolving this issue? Photo below.
Thanks!
Ken
- Turn off gpu hardware acceleration and/or make sure that driver is updated
20 Replies
- sflick04Copper Contributor
Ken_Starnes I had the same thing happen today. It was fine and then all of a sudden it was blurry. None of the suggestions to fix are available in the new teams so I think I may have to go back to the old one unless they can provide a solution. Too bad. 😞
- JSullivan909Copper Contributor
Have you had any luck with the distorted text? I've been using the updated Teams for a while with no problem, and just started having this problem. Have not been able to find a solution.
Thanks.
- Vijay_NA2225Copper Contributor
Ken_Starnes I have the exact same issue. Rebooting, reinstalling, etc. unfortunately is not working. I'm hoping to see someone who may have fixed this. Seems like this is a recent issue with most, so could it be something do with the recent updates?
Ty!
- MotionGuruCopper Contributor
Ken_Starnessame issue here - garbled text on Windows 10 / Dell Precision M4700 (old)
- Ron_ReedCopper ContributorTurn off gpu hardware acceleration and/or make sure that driver is updated
- Ron_ReedCopper ContributorI have EXACTLY the same problem. Tried both 32 and 64 bit versions. Dell m6800 laptop.
- Ken_StarnesCopper ContributorI am on a Dell Precision Tower 5810. The problem continues, unfortunately.
- Can you try logging out of Teams and log back in?
- Ken_StarnesCopper Contributor
adam deltinger Thank you for the suggestion. I had tried rebooting but that did not resolve it. Per your suggestion I have also just logged out of MS Teams and logged back in. The text looked correct when I logged back in but it soon became distorted again.
- Strange! Try uninstalling -> delete cache folders -> reinstall Teams
https://techieberry.com/how-to-clear-microsoft-teams-cache/
Adam