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Ken_Starnes's avatar
Ken_Starnes
Copper Contributor
Jul 02, 2021
Solved

Distorted MS Teams Text

Hello,  Upon booting up my computer today, my MS Teams text is distorted. This has not previously been an issue. I have checked my video card driver and Windows says that it is the latest version. A...
microsoft teams
  • Ron_Reed's avatar
    Ron_Reed
    Jul 22, 2021
    Turn off gpu hardware acceleration and/or make sure that driver is updated
MotionGuru's avatar
MotionGuru
Copper Contributor
Jul 22, 2021

Ken_Starnessame issue here - garbled text on Windows 10 / Dell Precision M4700 (old)

Ron_Reed's avatar
Ron_Reed
Copper Contributor
Jul 22, 2021
Turn off gpu hardware acceleration and/or make sure that driver is updated
  • Amanda78's avatar
    Amanda78
    Copper Contributor
    Jan 16, 2023

    Thanks - this solved my issue as well!Ron_Reed 

  • Philip440's avatar
    Philip440
    Copper Contributor
    May 31, 2022

    Any idea how to fix this issue if I'm using TEAMs in a browser? In the browser version of TEAMS there isn't an option to disable the GPU hardware acceleration under general settings.

     

     

     

     

     

  • morninglight67's avatar
    morninglight67
    Copper Contributor
    Apr 22, 2022
    still the right answer in spring of 2022. thank you!
  • Vijay_NA2225's avatar
    Vijay_NA2225
    Copper Contributor
    Jul 26, 2021

    Ron_Reed Glad to see a few getting their issues fixed, but my HP is about 10 years old and I have no GPU acceleration option on my video cards/drivers. Drivers are updated as well.

     

    Teams was working perfectly fine.... until a few weeks ago. Hopefully someone has more ideas. 

     

    Thank you!

    • Ken_Starnes's avatar
      Ken_Starnes
      Copper Contributor
      Jul 26, 2021

      Vijay_NA2225 you do not have this "disable GPU hardware acceleration" setting in Teams? 

       

       

      • qcguy's avatar
        qcguy
        Copper Contributor
        Nov 09, 2021
        I tried this but its still not working. When I roll over words with the cursor or highlight text it comes back but after that it goes back to being broken
  • Ken_Starnes's avatar
    Ken_Starnes
    Copper Contributor
    Jul 24, 2021
    That fixed it for me also! Thanks very much Ron_Reed
  • MotionGuru's avatar
    MotionGuru
    Copper Contributor
    Jul 23, 2021

    Ron_Reedthank you - that did it.  Odd that this just started occurring.  All text clearly displayed now.

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