Forum Discussion
StephanGee
Mar 14, 2022Iron Contributor
Differentiate between internal and external Teams Calls (not Teams Voice)
Hi everyone, i seem not to find the right search terms for that. As i think it must be a problem that more companies have. We have an open federation - so calling from Work to Work works without...
StevenC365
Mar 15, 2022MVP
StephanGee Would the risk of Vishing be any greater than receiving regular phone calls ? Companies with this concern would typically whitelist trusted domains so they have some surety of the source, although I would say that it's very uncommon for anyone to really make a call between businesses without a chat before, that would add confidence that you are talking to the person you intended.
StephanGee
Mar 15, 2022Iron Contributor
Hi Steven.
I think there is a difference because the Name is transferred when getting called.
If i do not know a number and do not have time - i do not answer and let it go to voicemail.
But the call was getting in with:
LastName, FirstName
And if the company is growing to than 1000 employees you do not know anyone by name anymore. So you answer because you think it is a colleague with an answer.
I could only use the whitelist feature if i could connect the list to Dynamics and SAP to fill the list automatically. Or get new ppl who copy/paste all day long 😉
We do not want to restrict Teams this way - but it would be great if there was some sign that you are not called within your tenant.
We have it for mails turned on. We see if a guest calls. We see if we chat with ppl. Why not external calls?
I think there is a difference because the Name is transferred when getting called.
If i do not know a number and do not have time - i do not answer and let it go to voicemail.
But the call was getting in with:
LastName, FirstName
And if the company is growing to than 1000 employees you do not know anyone by name anymore. So you answer because you think it is a colleague with an answer.
I could only use the whitelist feature if i could connect the list to Dynamics and SAP to fill the list automatically. Or get new ppl who copy/paste all day long 😉
We do not want to restrict Teams this way - but it would be great if there was some sign that you are not called within your tenant.
We have it for mails turned on. We see if a guest calls. We see if we chat with ppl. Why not external calls?