Forum Discussion
Desktop App Lag - typing msgs, switching channels, etc
- Dec 02, 2020
Try these ideas.
The issue could be with
Teams itself (Unlikely)
Your firewall
Your Internet service provider speed
Your Internet service packet loss (This is a very common cause)
Your WiFi
Your WiFi channel
So firstly what can you do.
Run a speed test. If > 20 mbps you're all good. If below you have an issue with your ISP or wifi signal.
Add an exception for teams on your firewall
Check for packet loss. Use command and enter ping http://www.facebook.com -t. Check for any timeouts as this is packet loss. Google how to do this.
Packet loss can have many reasons why it occurs so if you notice timeouts look it up. One potential cause is wifi issues. These can include too many people using the one channel, an underperforming network card etc...
A solution for improving Wi-Fi is to get a Wi-Fi adapter. It's basically an antenna to improve your PC's ability to get WiFi reliably.
If this all fails log into your router settings. Change the WiFi channel. Google how to do this.
Whilst in your router settings consider port forwarding any ports required for teams
I know I haven't gotten into detail here. Google how to do things if you don't know how.
Everyone in our team is experiencing a lot of lag in Teams desktop application. Chat freezes for several seconds, the whole app becomes unresponsive.
It's not related to my machine, if 30+ people have the same issue every single day.
Pernille-Eskebo, fix the performance issues in your application, it is extremely frustrating and annoying.
I hate that we are forced to use this crappy software. Even MSN messenger back in 2000 had better performance than this garbage.
- Jurgen BrouwerJun 16, 2020Brass Contributor
Jānis Simsons I created a bug ticket for it, 7 upvotes so far. No official response:
https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/40634053-application-unresponsive-while-typing-messages-swi
We need more people to address this issue, it's unbelievable how bad the performance of Teams is right now.
- sid_kJun 22, 2020Copper Contributor
Have the same problem. MS Teams for Linux virtually unusable. At times will let me type with no lag, but mostly not. Shame, could really be a great tool...
- ericlisciandrelloJul 17, 2020Copper Contributor
Also having this problem with Teams.... really getting ready to uninstall or drop our 365 subscription overall from my entire organization, we simply can't work like that. They can't even get Conditional Access to work right in Azure to stop emails from being brute-forced, let alone identify the brute force themselves. Super disappointed with what these services are turning into.