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mhines's avatar
mhines
Brass Contributor
Nov 24, 2020

Deleted Channel in "soft delete" beyond 30 days

32 days ago, I performed maintenance on a Team that maintains client information within Teams which when you add the deleted channels with the real channels, meet the 200 channel threshold (all are standard channels). I have some new clients to add as a channel, and I've been waiting the 30 days for the soft delete to purge, but now it has been 32 days and the deleted channels are still in that 'soft delete' and I cannot add any new channels.

 

I checked and we don't have a retention policy in place for Teams. I don't know what else to do to get these channels to become permanently deleted so it allows me to add additional channels. What else am I missing in deleting these channels? 

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