Forum Discussion

dawnbluck's avatar
dawnbluck
Copper Contributor
Apr 21, 2021

Delay on call from Teams

Is anyone experiencing a 6/7 second delay on call initiation, the call is answered but you don't hear anyone for at least 6 to 7 seconds? 

7 Replies

  • Finn Sloss's avatar
    Finn Sloss
    Copper Contributor
    We are also experiencing this delay in audio. Interestingly if it is a video call, the video establishes immediately, but the audio takes 6/7 seconds to start.

    DirectRouting (external calls) and conference calls all start without the delay.
    • Pioufred's avatar
      Pioufred
      Copper Contributor
      Do you have an update ? We have the same issue with direct routing incoming calls. (Peer to peer)
      Thanks.
      • Robb3595's avatar
        Robb3595
        Copper Contributor

        Pioufred I have been having the same issue for a week or so now. I thought it may have been related to my home PC, but it has been the same on my office computer as well.

    • Finn Sloss's avatar
      Finn Sloss
      Copper Contributor
      This information is about call queue calls. I am having the problem with peer to peer calls.