Forum Discussion
Deeplink to tag
Hey Laurie Pottmeyer,
Using the information in this https://docs.microsoft.com/en-us/microsoftteams/platform/concepts/build-and-test/deep-links#deep-linking-to-a-chat we know we can create links that, when clicked, take you straight to a chat with identified user. For example, the below link would create a chat with the user with email address "my.Email.Address@myDomain.com". This is fairly simple and works.
https://teams.microsoft.com/l/chat/0/0?users=joe.bloggs@companyDomain.com&message=
Our use case is that we would like to enable our colleagues to be able to reach out to team mates who are on-call/rota'ed for a specific function. We have of our users tagged, so that they are pooled into at mentionable tags. This tagging is driven by the https://docs.microsoft.com/en-us/microsoftteams/manage-tags#set-up-tagging-by-shift functionality.
Today we can ask the users to open Teams, click chat, click "New Chat" and start typing the tag into the "To:" field.
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The goal we have is to have a pre-defined set of URLs that we can load into our other tools, so that in the event someone needs to contact the "OnCallEngineer", it's a one click action which will take the teams client straight to the users in the tag, rather than a multi click and remembering which tag you're requiring.