Forum Discussion
Custom Link to a call with a certain Person in Teams
You have a couple of these that you can use. You want to use callto: that will open Teams and Teams will ask if you want to call that person.
callto: to call someone
tel: for phone numbers
im: for chat
Could be that you have to register these urls to Teams.
https://www.lync.se/2018/10/set-tel-url-association-for-teams/
JoDee35 What is the full URL that you use for a person to click and make a Teams call to a specific person. I get close with the following URL, but it doesn't quite work https://teams.microsoft.com/l/meetup-join/callto:daisy.macdonald@killeenisd.org
For calling, this works for me.
https://teams.microsoft.com/l/call/0/0?users=username@yourcompany.com
Ryan__W Yes, it just replaces the "im:" link, not a "call:" link (https://stackoverflow.com/questions/62445962/create-a-deep-link-to-audio-call-in-microsoft-teams ). It takes one more click to start a call from there, using the built-in function in Teams, but I have not found a similar way to directly start a call with Teams only.
And I'm surprised and disappointed that there is a standardized link syntax that starts non-standardized protocols.
LowellP Yes, it will call the default client for the callto-protocol or the instant-messaging-protocol, as designed. And as there is no defined compatibility, that may or may not work depending on the associated programs on that computer. So in the link text, you should clearly state if you are using a link to "Teams", "Skype" or whatever you use.
Instead, you may use something like
<a href="https://teams.microsoft.com/l/chat/0/0?users=YOURUSERNAME@EXAMPLE.COM">Teams Call</a>to always start Teams using a browser (which might redirect to an installed program).
Yes indeed! Also, if someone has a different VoIP client installed as their primary I'm guessing the CALLTO function won't go to Teams.
Yes callto looks to be a good option for Windows but with Teams being used on mobile devices and Mac too we need something better. Advertising a link which doesn't work is worse than not having a link.
If anyone finds a solution please share 🙂
Sirmonj11 There's a defined url syntax that will trigger your Teams client to be opened to a chat with defined people. https://docs.microsoft.com/en-us/microsoftteams/platform/concepts/build-and-test/deep-links#deep-linking-to-a-chat
I got it to work when Callto protocol was associated with Teams (on a Windows 10 system). We have a lot of MACs in our environment so I need to be able to implement something that doesn't require personnel to update the app associated with Callto. I'm still researching. If I find more, I'll reply on here.
