Create dashboard of incoming and outgoing calls in Microsoft Teams

Hi Deleted,

to set up a personalized Microsoft Teams calls dashboard for an individual user, you can leverage Teams Utilization Power BI reports to access data from the Microsoft Teams Call Quality Dashboard (CQD):

1. Microsoft Teams Analytics & Reports: Explore the usage reports in the Microsoft Teams admin center, allowing you to retrieve call data. Specify a date range and generate the report to obtain the necessary data.

2. Power BI: Utilize Power BI for data analysis and visualization of Microsoft Teams data. Install the Power BI app for Teams, choose "Create," and select "Analyze your Teams data." Power BI will automatically generate a report, accessible through the Power BI Teams app.

3. Call Quality Dashboard (CQD) Templates: For in-depth analysis of call quality data, leverage Microsoft's CQD Power BI templates. These templates are customizable and can be shared with individuals in your organization holding Power BI licenses and CQD admin permissions.

4. Filtering by User: Within Power BI, enhance your report by adding a user-specific filter. Integrate a slicer in your report and configure it with the user's User Principal Name (UPN) to display call statistics exclusively for that user.

You can use this links for more information:
View Microsoft Teams utilization in Power BI using CQD data - Microsoft Teams | Microsoft Learn
Build a dashboard tab app - Teams | Microsoft Learn
Create reports from data in Microsoft Teams - Power BI | Microsoft Learn
Use Power BI to analyze CQD data for Microsoft Teams - Microsoft Teams | Microsoft Learn
Analyze Teams usage in the Power BI app for Teams - Power BI | Microsoft Learn
Build a dashboard in Teams - Teams | Microsoft Learn