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benoit_lamarsaude's avatar
benoit_lamarsaude
Copper Contributor
Jun 29, 2020
Solved

Count emails as publications in channels

Hello,

 

When emails are sent to a channel, they dont appears in the analytics view of the channel.

Why this behaviour ? How to count the volume of emails sent to a given channel?

 

Thx in advance

  • benoit_lamarsaude I had no luck like yourself I am afraid and couldn't find a conclusive answer either, other than the fact there were some entries like this on User Voice:

    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/40763329-include-email-posts-into-channels-of-teams-in-the


    So for now all I can say is to up vote the above, another you think matches better or start your own and get people voting for it.

     

    Thanks

     

    Henry

4 Replies

  • benoit_lamarsaude Hi, not sure about your second question but the reason for the first would be that the email message once it arrives in a channel is essentially posted as a channel message and for me that is why it would be included in the analytics.

     

    It basically is just a message with the email attached and any attachments are added into the underlying SharePoint site, within the auto generated folder for attachments.

     

    Thanks

     

    Henry

    • benoit_lamarsaude's avatar
      benoit_lamarsaude
      Copper Contributor

      HenryPhillipsNimbitechthx for your reply.

      My problem is that email messages are not included in the analytics. I have channel with hundred of email and zero activity reported in the activity of the channel.

      • HenryPhillipsNimbitech's avatar
        HenryPhillipsNimbitech
        Bronze Contributor

        benoit_lamarsaude I had no luck like yourself I am afraid and couldn't find a conclusive answer either, other than the fact there were some entries like this on User Voice:

        https://microsoftteams.uservoice.com/forums/555103-public/suggestions/40763329-include-email-posts-into-channels-of-teams-in-the


        So for now all I can say is to up vote the above, another you think matches better or start your own and get people voting for it.

         

        Thanks

         

        Henry