Forum Discussion

benoit_lamarsaude's avatar
benoit_lamarsaude
Copper Contributor
Jun 29, 2020
Solved

Count emails as publications in channels

Hello,   When emails are sent to a channel, they dont appears in the analytics view of the channel. Why this behaviour ? How to count the volume of emails sent to a given channel?   Thx in advan...
microsoft teams
  • HenryPhillipsNimbitech's avatar
    HenryPhillipsNimbitech
    Jun 30, 2020

    benoit_lamarsaude I had no luck like yourself I am afraid and couldn't find a conclusive answer either, other than the fact there were some entries like this on User Voice:

    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/40763329-include-email-posts-into-channels-of-teams-in-the


    So for now all I can say is to up vote the above, another you think matches better or start your own and get people voting for it.

     

    Thanks

     

    Henry

HenryPhillipsNimbitech's avatar
HenryPhillipsNimbitech
Bronze Contributor
Jun 30, 2020

benoit_lamarsaude Hi, not sure about your second question but the reason for the first would be that the email message once it arrives in a channel is essentially posted as a channel message and for me that is why it would be included in the analytics.

 

It basically is just a message with the email attached and any attachments are added into the underlying SharePoint site, within the auto generated folder for attachments.

 

Thanks

 

Henry

benoit_lamarsaude's avatar
benoit_lamarsaude
Copper Contributor
Jun 30, 2020

HenryPhillipsNimbitechthx for your reply.

My problem is that email messages are not included in the analytics. I have channel with hundred of email and zero activity reported in the activity of the channel.

  • HenryPhillipsNimbitech's avatar
    HenryPhillipsNimbitech
    Bronze Contributor
    Jun 30, 2020

    benoit_lamarsaude I had no luck like yourself I am afraid and couldn't find a conclusive answer either, other than the fact there were some entries like this on User Voice:

    https://microsoftteams.uservoice.com/forums/555103-public/suggestions/40763329-include-email-posts-into-channels-of-teams-in-the


    So for now all I can say is to up vote the above, another you think matches better or start your own and get people voting for it.

     

    Thanks

     

    Henry