Forum Discussion

Henry Edwards's avatar
Henry Edwards
Brass Contributor
May 27, 2020
Solved

'Copy Link' for Folder/Files does not work in Teams

When you access a document library using the website/SharePoint tab and click on 'copy Link' the dialog opens up and has a spinning circle constantly, doesn't load.  
microsoft teams
  • bartkorn's avatar
    bartkorn
    Jun 13, 2022

    Rattybike 

     

    Great

    It works for me as well!!!
    Strange thing is mine updated 8th of june but only today it worked

    Yesterday I thought, how can this still be possible as I had this issue for a very long period of time 

    (opening the Team in SharePoint the copy link always did work as workaround)

    but happy now 🙂

     

Florisz's avatar
Florisz
Brass Contributor
Dec 22, 2021
Well Sign Out Everywhere did not do a thing for the 'Copy link' spinning wheel problem in Microsoft Teams Desktop app on Windows 10. The problem is still there/back. I say back because couple of days ago it was working partly for links to files and folders under the root 'Documents/General'. See screenshots in my previous post.
Ohh_Werd's avatar
Ohh_Werd
Copper Contributor
Dec 23, 2021

Had a user with this error today, any link he copied did the same as everyone has described, Spooled and never loaded.

User cleared cache etc.., no change

Had user turn off setting Disable GPU hardware acceleration (requires restarting Teams) 

 

Once teams came back up he had the option to copy links again. 

  • Florisz's avatar
    Florisz
    Brass Contributor
    Dec 23, 2021
    I can confirm that after disabling GPU hardware acceleration under general settings in Microsoft Teams Desktop and after signing out from Teams Desktop and signing in again, that the Copy Link works again on the subfolders only.(as I had posted before). So still not working on root folder and also not giving the option for the link within Teams. Only SharePoint link is offered.
    After re-enabling the GPU hardware acceleration under general settings in Microsoft Teams Desktop again, signing out and signing back in the Copy Link option is still working.
    So this triggers something(temporarily)...
    • Ohh_Werd's avatar
      Ohh_Werd
      Copper Contributor
      Dec 28, 2021

      Florisz yeap sad to report by end of day it had stopped allowing user to copy links 😞 

       

      sorry all!

      • NBelham's avatar
        NBelham
        Copper Contributor
        Dec 30, 2021

        Ohh_Werd as of this morning, it back working!

         

    • BShipe's avatar
      BShipe
      Iron Contributor
      Dec 28, 2021
      So before the holiday last week, the Sign Out Everywhere route had worked for me. I came back into the office this week and Copy Link was broken once again.

      I attempted to disable GPU hardware acceleration, sign out of Teams, and re-open Teams + sign back in with no luck. Copy Link is still broken.
    • Paul_IQPC's avatar
      Paul_IQPC
      Brass Contributor
      Dec 23, 2021
      Florisz - as I am only using teams recently could you just confirm that it was possible to link to inside teams previous to this fiasco and now it is only sharepoint - cheers

      P