Forum Discussion
VCS302
May 31, 2024Copper Contributor
CoPilot in everything BUT Teams!
I upgraded my business license, with the intention of getting CoPilot for Teams to help me with meeting notes and summaries. That was the big thing I wanted it for. Of COURSE, I have Copilot in e...
Carl_Karawani
Jun 07, 2024Brass Contributor
Have you tried clearing the client cache? I had the same issue with my teams client a few months ago when I first enabled CoPilot and clearing the cache got it to pop up
https://easy365.io/how-to-clear-new-or-classic-microsoft-teams-cache-on-windows-or-mac-29cc065b0a92
https://easy365.io/how-to-clear-new-or-classic-microsoft-teams-cache-on-windows-or-mac-29cc065b0a92
- WRMC_ITJun 07, 2024Copper ContributorI don't have an option to mark this reply as the Best Response, but it is. When I click the 3-dot menu, there is no option resembling anything like that. Maybe because I am a new poster?
- VCS302Jun 07, 2024Copper Contributor
Carl_Karawaniyes, I've tried that, twice now, restarting after the delete just in case, to no avail.
- Carl_KarawaniJun 07, 2024Brass Contributordid you check the license assigneent in EntraID? and ensure that the associated service plans are all enabled?
- VCS302Jun 07, 2024Copper ContributorI've checked all the permissions and such that I can find - it doesn't help that because my domain was through GoDaddy, Microsoft forced me to have everything through GoDaddy which is a PITA to deal with.
- WRMC_ITJun 07, 2024Copper Contributor
Carl_Karawani - you are my hero for the day! This solved my problems. I still have to test it out on my COO's Mac, but it solved every problem I was experiencing on my end. Thank you so much!