Forum Discussion
CoPilot in everything BUT Teams!
VCS302 - I have the same issue, with one small addendum. I have two Copilot licenses, one for myself and one for our COO. He has the Copilot button in Teams, but it tells him it's not available and that it's been locked by organization; tells him to contact admin (me). He cannot create a meeting with transcription. On mine, I can start the meeting with transcription and it all works fine, but I have no Copilot button or features whatsoever. It's like a base installation of Teams. I do have Copilot buttons and features in Word, however.
I have a ticket open with Microsoft. I spent an hour on the phone and screen share with them this morning, to no avail. The agent is taking 24 hours to try and figure it out and will call me again tomorrow morning (Friday, 6/7/24). I will update if we find a solution. If anyone else has experience with this problem, please share.