Forum Discussion
Converting a chat to D365 CE Case
Does anybody know of a way to create a D365 CE case from a Teams chat message? I see I can create a Task but would really like to be able to create a case.
- There’s no native function for doing this, but you can probably build of using power automate! You can use this blog post as a reference but instead of using the todo actions, use dynamics
https://myteamsday.com/2020/08/11/selected-message-todo/
Adam
