Consult then transfer function - set default consult option

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Hi all,Is it possible to set the default consult option for the "consult then transfer" function?I want to set the default consult option to "Teams audio call" and not "Chat".&nbsp;Thanks,Steve&nbsp;

leonpavesic · Accepted Answer

Hi&nbsp;StevenJohns1015,unfortunately, there is no direct method to designate "Teams audio call" as the default consult option, as opposed to "Chat."There is a desire among many users for the ability to set the "Teams audio call" as a default consult option for the “consult then transfer” function:Re: Consult then transfer function - set default consult option - Microsoft Community HubConsult then transfer in Teams - Microsoft CommunityYou can consider providing feedback on Mcirosoft Feedback Portal (Microsoft Teams · Community) to Microsoft about this issue (request), or you can send a feedback directly from Microsoft Teams by clicking on ... &gt; Help &gt; Give Feedback.Please click Mark as Best Response &amp; Like if my post helped you to solve your issue.This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.Kindest regards,Leon Pavesic(LinkedIn)

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Consult then transfer function - set default consult option

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