Forum Discussion
GKBaker
Sep 17, 2020Copper Contributor
Connection to the company portal Yealink 56A
Good Morning, We just received new Yealink 56A team phones for our office. One of the phones is having trouble logging into the company portal. It won't let us put our company email in, the pho...
- Sep 18, 2020Hi GKBaker
I have seen this issue recently with that same model
The solution, in this case, was that myself and the partner I was working assigned an E3 licence to that user with Intune enabled - this then enrolled the phone to Intune, and the partner was able to register it. It could very well be in your case it just needs an Intune licence added or turned on to enrol
Let me know how you get on
Best, Chris
Sep 18, 2020
Hi GKBaker
I have seen this issue recently with that same model
The solution, in this case, was that myself and the partner I was working assigned an E3 licence to that user with Intune enabled - this then enrolled the phone to Intune, and the partner was able to register it. It could very well be in your case it just needs an Intune licence added or turned on to enrol
Let me know how you get on
Best, Chris
I have seen this issue recently with that same model
The solution, in this case, was that myself and the partner I was working assigned an E3 licence to that user with Intune enabled - this then enrolled the phone to Intune, and the partner was able to register it. It could very well be in your case it just needs an Intune licence added or turned on to enrol
Let me know how you get on
Best, Chris