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jameshoty's avatar
jameshoty
Brass Contributor
Jun 24, 2020
Solved

Confusing Notification

Hi   I keep getting (2) on the top right corner but when I click on it and search through all my teams and chats, there is no new messages I can find. Very confusing. Is there something wrong with ...
Settings
User Interface
  • ChristianBergstrom's avatar
    ChristianBergstrom
    Jun 25, 2020

    jameshoty Hey James, thanks for the feedback! Sound promising at least. The location for Mac is

    ~/Library/Application Support/Microsoft/Teams

ChristianBergstrom's avatar
ChristianBergstrom
Silver Contributor
Jun 24, 2020

jameshoty Hello! Are you experiencing this in Teams desktop and Teams on the web?

 

If you've searched through the Burgeon org teams and nothing new is there you can try to do a manual sign out / sign in from the same location (top right corner).

 

If that makes no difference and you're using the app you can delete your Teams cache at AppData\Roaming\Microsoft\Teams (%appdata%\microsoft\teams). Delete all content in there.

 

Hope it helps!

jameshoty's avatar
jameshoty
Brass Contributor
Jun 24, 2020

ChristianBergstrom 

 

I tried logout and quit TEAMS and log back in. So far so good.

BTW, I am using Mac, what is the equivalent of the path you were suggesting, if you know?

 

  • ChristianBergstrom's avatar
    ChristianBergstrom
    Silver Contributor
    Jun 25, 2020

    jameshoty Hey James, thanks for the feedback! Sound promising at least. The location for Mac is

    ~/Library/Application Support/Microsoft/Teams