Forum Discussion

jameshoty's avatar
jameshoty
Brass Contributor
Jun 24, 2020
Solved

Confusing Notification

Hi   I keep getting (2) on the top right corner but when I click on it and search through all my teams and chats, there is no new messages I can find. Very confusing. Is there something wrong with ...
Settings
User Interface
  • ChristianBergstrom's avatar
    ChristianBergstrom
    Jun 25, 2020

    jameshoty Hey James, thanks for the feedback! Sound promising at least. The location for Mac is

    ~/Library/Application Support/Microsoft/Teams

jcgonzalezmartin's avatar
jcgonzalezmartin
MVP
Jun 24, 2020
This has been a known issue for a while, the numbers you see are related to other tenants you have access to and they are supposed to reflect activity you are missing on those tenants
jameshoty's avatar
jameshoty
Brass Contributor
Jun 24, 2020

jcgonzalezmartin 

 

Known issue for a while? And not fixed? Ok noted. BTW, what is tenant? 

  • ThereseSolimeno's avatar
    ThereseSolimeno
    Former Employee
    Jun 25, 2020

    Hi jameshoty   A tenant refers to a unique organization.  Think of a company or school as a tenant and within that there are several Teams, within the Teams there are channels, etc.  Does that help? 

  • ThereseSolimeno's avatar
    ThereseSolimeno
    Former Employee
    Jun 25, 2020

    Hello jameshoty jcgonzalezmartin 

     

    Hmm, are you saying this is a known Mac issue?  Because when I click on either icon at the top of the community page (I'm using Windows 10), I can see all of my posts or private responses and I have the option of deleting them, thus getting rid of the numbers if I choose.