Forum Discussion

Brass Contributor

Jun 24, 2020

Solved

Confusing Notification

Hi I keep getting (2) on the top right corner but when I click on it and search through all my teams and chats, there is no new messages I can find. Very confusing. Is there something wrong with ...

ChristianBergstrom
Jun 25, 2020
jameshoty Hey James, thanks for the feedback! Sound promising at least. The location for Mac is
~/Library/Application Support/Microsoft/Teams

jcgonzalezmartin

MVP

Jun 24, 2020

This has been a known issue for a while, the numbers you see are related to other tenants you have access to and they are supposed to reflect activity you are missing on those tenants

VasilMichev
MVP
Jun 24, 2020
The numbers are rarely, if ever, correct. But at least it gives you a hint that you have *some* missed activities in the other tenant 🙂
- ChristianBergstrom
  Silver Contributor
  Jun 24, 2020
  VasilMichev jcgonzalezmartin Thanks for the input (haven't experienced it myself). Such an excellent feature these cross-tenant notifications seems to be 😉
jameshoty
Brass Contributor
Jun 24, 2020
jcgonzalezmartin

Known issue for a while? And not fixed? Ok noted. BTW, what is tenant?
- ThereseSolimeno
  Former Employee
  Jun 25, 2020
  Hi jameshoty A tenant refers to a unique organization. Think of a company or school as a tenant and within that there are several Teams, within the Teams there are channels, etc. Does that help?
- ThereseSolimeno
  Former Employee
  Jun 25, 2020
  Hello jameshoty jcgonzalezmartin
  
  Hmm, are you saying this is a known Mac issue? Because when I click on either icon at the top of the community page (I'm using Windows 10), I can see all of my posts or private responses and I have the option of deleting them, thus getting rid of the numbers if I choose.