Forum Discussion
Concealed sample ratio and packets loss..
Having the same issue, user kept getting booted of an internal teams meeting. His mic would mute itself and when he unmuted it the software would crash.
this is the log of the conference,
When I dug deeper into his session the response code was 410
Packet loss was 0% but Concealed sample ratio is 10.53% which is high
the way concealed sample ratio is defined, the packet loss should be more than 0%.
He did not lose access to the internet otherwise during this incident. And this is happening to him often. He's using NEW Teams as well.
Seems like either the log is incorrect of the software is faulty (bug).
Its hard to troubleshoot this as it's happening to a handful of people here and there. But it is desruptive to meetings/collaboration, especially since it's happening to the speaker.
We need Microsoft to look into this.