Forum Discussion
IanG562
Jan 08, 2024Brass Contributor
Common area phone account presence
Hello Everyone, I have a few CAP accounts setup and only have them logged into Yealink MP54s. Most of them I notice the account status on the phone is Available (Green). However, I have a few t...
TrTravisThe3rd
May 23, 2025Copper Contributor
We are also experiencing this issue recently with our common area phones (Audiocodes C455HD) going into Away status and not ringing. We use Presence Based Routing because we have a mixture of users and common area phones in the queue.
Has anyone found a way to keep these devices as always Available?