Forum Discussion
Classic Teams Version 1.6.00.33862 (64-bit) last updated on 12/6/2023 breaks video feed
Hello Deleted ,
And thank you for your time.
My system, Teams and drivers (nVidia) are up to date and web version of Teams is also working without any problem.
My privacy camera settings allow both "Microsoft Teams (work or school)" and from section "Let desktop apps access your camera" also the "Microsoft Teams classic". I have even switched them off and on again because I have found some articles recommending this.
About "disabling GPU hardware acceleration", I don't know how this would help or how to do this only on "Classic Teams" as web Teams is working, "new Teams" is also working and all the other "meeting applications" have no issues... so the problem is related directly/only to "classic Teams" app where no preiew available (even in meeting)
Any other ideas?
Kind Regards,
Lucian
HelloLucian_C
Thank you very much for your email response.
- In Teams, click your icon/photo.
- Choose Settings.
- In Settings, in tab general, enable Disable GPU hardware acceleration.
- While you're here, also disable Register Teams as the chat app for Office…
- Restart Teams. Please note that Teams runs in the background.
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- While you're here, also disable Register Teams as the chat app for Office…
- Restart Teams. Please note that Teams runs in the background.
Hello Deleted ,
And thank you again for your time explaining how to find the "Disable GPU hardware acceleration" in Teams.
Unfortunately, even restarting the PC, no video on "classic Teams". 😟
All the other apps don't have any issue.
Is there any way to roll back to an older version of Teams (prior december 6th)?
L.E.: I have even used the https://github.com/asheroto/UninstallTeams to "clean uninstall" Teams... but after reinstalling I have the same issue.
Kind Regards,
Lucian