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Solved
Chat Not Visible
As you can see from this screenshot, chat is not available to me on teams, but it is available to other employees. Is there a setting that has been shut off? How can this happen?
- Hi!
AFAIK, two causes which may cause this to occur is 1.) you being in Skype Only mode rather than Teams only/Islands
Mode or 2.) private chat being disabled in the Teams admin console in the Teams messaging policy. It’s a back end setting not one in the Teams client.
Can you check with your admin that is one of these two causes?
Look forward to hearing from you!
Best, Chris
Hi!
AFAIK, two causes which may cause this to occur is 1.) you being in Skype Only mode rather than Teams only/Islands
Mode or 2.) private chat being disabled in the Teams admin console in the Teams messaging policy. It’s a back end setting not one in the Teams client.
Can you check with your admin that is one of these two causes?
Look forward to hearing from you!
Best, Chris
AFAIK, two causes which may cause this to occur is 1.) you being in Skype Only mode rather than Teams only/Islands
Mode or 2.) private chat being disabled in the Teams admin console in the Teams messaging policy. It’s a back end setting not one in the Teams client.
Can you check with your admin that is one of these two causes?
Look forward to hearing from you!
Best, Chris
ChrisHoardMVPJust wanted to let you know I ran into this today with a coworker. Chat was not a visible option in Teams. I uninstalled Skype. I uninstalled and reinstalled Teams. I rebooted. I did a Quick Repair, and an Online Repair. Nothing happened until I sent her a chat. Then Chat showed up as an option and all of her old chats showed up, too.