Forum Discussion
IleanaEndom
Jun 18, 2019Copper Contributor
Chat Not Visible
As you can see from this screenshot, chat is not available to me on teams, but it is available to other employees. Is there a setting that has been shut off? How can this happen?
- Jun 18, 2019Hi!
AFAIK, two causes which may cause this to occur is 1.) you being in Skype Only mode rather than Teams only/Islands
Mode or 2.) private chat being disabled in the Teams admin console in the Teams messaging policy. It’s a back end setting not one in the Teams client.
Can you check with your admin that is one of these two causes?
Look forward to hearing from you!
Best, Chris
amrut_pardeshi
Aug 16, 2020Copper Contributor
I was also facing the same issue for desktop application but re-signing worked for me
RichardR1875
Feb 02, 2021Copper Contributor
Had the same problem, and a sign-out and then a sign-in fixed it.
Chat is visible again now.
(Restarting Teams did not help)
- Zainab_ZeeshanMar 09, 2021Copper Contributorthat happend to me also.
doing my school and suddenly no private chat
i had to had it because i want to send my work on private chat
maybe sign out and sign in will help 🙂