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mikkele's avatar
mikkele
Iron Contributor
Nov 08, 2019
Solved

Chat history with external users

Behaviour when you don't see an old chat in the Chat list 1. With tenant users when you start a new chat it brings up the latest conversation you had with them, 2. With external users it doesn't se...
  • VasilMichev's avatar
    Nov 08, 2019

    It is stored in the mailbox, but in a folder that's not exposed to mail clients, so it's hard to get to it. And yes, this area if Teams definitely needs improvements - go vote on the existing items at UserVoice.

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