Forum Discussion
janenolan
Mar 11, 2021Copper Contributor
Chat function not working for everyone in video meetings
Hi, I'm using MS Teams for teaching a class of 120, however a number of students claim that when they join the meeting they do not have access to the chat function. I have offered the following solu...
- Mar 11, 2021Hello, are you the one organizing the meetings as well? You can control the meeting chat with the meeting options. But as you're saying this is only happening for a few it could be a policy involved. There are both messaging policies and meeting policies to manage all kind of settings, as for the chat the former controls general chat functionality while the latter controls if chat is allowed in meetings. This is a per-user policy. You should verify that with your IT administrator.
And you can disregard from what you've read on the other forum as it isn't correct. Teams meetings are just now going from 300 to 1000 participants as default.
Attaching some links for guidance and reference.
https://support.microsoft.com/en-us/office/change-participant-settings-for-a-teams-meeting-53261366-dbd5-45f9-aae9-a70e6354f88e
https://support.microsoft.com/en-us/topic/keeping-students-safe-while-using-teams-for-distance-learning-f00fa399-0473-4d31-ab72-644c137e11c8?ui=en-us&rs=en-us&ad=us#ID0EBBAAA=For_administrators&ID0EDD=For_educators
https://docs.microsoft.com/en-us/microsoftteams/limits-specifications-teams#meetings-and-calls
ChristianBergstrom
Mar 11, 2021Silver Contributor
Hello, are you the one organizing the meetings as well? You can control the meeting chat with the meeting options. But as you're saying this is only happening for a few it could be a policy involved. There are both messaging policies and meeting policies to manage all kind of settings, as for the chat the former controls general chat functionality while the latter controls if chat is allowed in meetings. This is a per-user policy. You should verify that with your IT administrator.
And you can disregard from what you've read on the other forum as it isn't correct. Teams meetings are just now going from 300 to 1000 participants as default.
Attaching some links for guidance and reference.
https://support.microsoft.com/en-us/office/change-participant-settings-for-a-teams-meeting-53261366-dbd5-45f9-aae9-a70e6354f88e
https://support.microsoft.com/en-us/topic/keeping-students-safe-while-using-teams-for-distance-learning-f00fa399-0473-4d31-ab72-644c137e11c8?ui=en-us&rs=en-us&ad=us#ID0EBBAAA=For_administrators&ID0EDD=For_educators
https://docs.microsoft.com/en-us/microsoftteams/limits-specifications-teams#meetings-and-calls
And you can disregard from what you've read on the other forum as it isn't correct. Teams meetings are just now going from 300 to 1000 participants as default.
Attaching some links for guidance and reference.
https://support.microsoft.com/en-us/office/change-participant-settings-for-a-teams-meeting-53261366-dbd5-45f9-aae9-a70e6354f88e
https://support.microsoft.com/en-us/topic/keeping-students-safe-while-using-teams-for-distance-learning-f00fa399-0473-4d31-ab72-644c137e11c8?ui=en-us&rs=en-us&ad=us#ID0EBBAAA=For_administrators&ID0EDD=For_educators
https://docs.microsoft.com/en-us/microsoftteams/limits-specifications-teams#meetings-and-calls
janenolan
Mar 12, 2021Copper Contributor
Thanks very much for your comprehensive reply. I'll try some of your suggestions and will post back to let others know the outcomes.