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Kelemvor333's avatar
Kelemvor333
Steel Contributor
Apr 03, 2020
Solved

Chat button missing in a Teams Meeting?

Howdy,   We had a Teams Meeting with around 150 people and a bunch of people didn't have the Chat button to click in the action bar to open the side panel.  I had the issue and accidentally left th...
meetings
microsoft teams
  • HannahH2020's avatar
    HannahH2020
    Sep 10, 2020

    Annoying for you! 4BobRandall A couple of things i'd suggest...

     

    1) Get them to download the Teams desktop app if they are using the web app. There should be a download button bottom left of the app.

    2) Upgrade to the new Teams meeting features - select profile pic and choose settings and tick the box for 'turn on new meeting experience' it requires restarting Teams so right click the teams icon and 'quit' then reopen Teams.

DominikA9522's avatar
DominikA9522
Copper Contributor
Jul 23, 2020

we've the same problem ... Multiple users can not see the chat icon

But they should have the necessary rights to see the Chat button via Setup policy

 
 

App setup policies / global -> pinned Apps:

- Activity

- Chat

- Teams

- Calendar

- Calling

- Files

 

 

Does anybody has an idea? 

Bukhoree_Ahmad's avatar
Bukhoree_Ahmad
Copper Contributor
Feb 16, 2023

DominikA9522 try check any skype business App in the machine , if yes - reinstall that apps and reboot the machine as well. hope it'll fix soon

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