Forum Discussion

Steel Contributor

Apr 03, 2020

Solved

Chat button missing in a Teams Meeting?

Howdy, We had a Teams Meeting with around 150 people and a bunch of people didn't have the Chat button to click in the action bar to open the side panel. I had the issue and accidentally left th...

meetings

microsoft teams

HannahH2020
Sep 10, 2020
Annoying for you! 4BobRandall A couple of things i'd suggest...

1) Get them to download the Teams desktop app if they are using the web app. There should be a download button bottom left of the app.
2) Upgrade to the new Teams meeting features - select profile pic and choose settings and tick the box for 'turn on new meeting experience' it requires restarting Teams so right click the teams icon and 'quit' then reopen Teams.

HannahH2020

Copper Contributor

Sep 10, 2020

Annoying for you! 4BobRandall A couple of things i'd suggest...

1) Get them to download the Teams desktop app if they are using the web app. There should be a download button bottom left of the app.

2) Upgrade to the new Teams meeting features - select profile pic and choose settings and tick the box for 'turn on new meeting experience' it requires restarting Teams so right click the teams icon and 'quit' then reopen Teams.

4BobRandall

Copper Contributor

Sep 10, 2020

HannahH2020 Unfortunately they are already using the desktop client and we are in a GCC tenant and we do not have the option for 'turn on new meeting experience'. We are resetting that person's Teams policy on the back end to see if that fixes his issue.