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Kelemvor333's avatar
Kelemvor333
Steel Contributor
Apr 03, 2020
Solved

Chat button missing in a Teams Meeting?

Howdy,   We had a Teams Meeting with around 150 people and a bunch of people didn't have the Chat button to click in the action bar to open the side panel.  I had the issue and accidentally left th...
meetings
microsoft teams
  • HannahH2020's avatar
    HannahH2020
    Sep 10, 2020

    Annoying for you! 4BobRandall A couple of things i'd suggest...

     

    1) Get them to download the Teams desktop app if they are using the web app. There should be a download button bottom left of the app.

    2) Upgrade to the new Teams meeting features - select profile pic and choose settings and tick the box for 'turn on new meeting experience' it requires restarting Teams so right click the teams icon and 'quit' then reopen Teams.

HannahH2020's avatar
HannahH2020
Copper Contributor
Sep 10, 2020

Hi, I believe this has since been upgraded and now the limit is 300 attendees in a Teams meeting and they will all have access to chat. 

You can find the limits here https://docs.microsoft.com/en-us/microsoftteams/limits-specifications-teams (check out the section on 'Meetings and calls')

4BobRandall's avatar
4BobRandall
Brass Contributor
Sep 10, 2020

Thank you HannahH2020  - I currently have a user whose Chat button randomly disappears in meetings, and all of them are much smaller than 100 people. Of course the person it is happening to it my CIO, so I have that going for me ...