Forum Discussion
Chat button missing in a Teams Meeting?
Annoying for you! 4BobRandall A couple of things i'd suggest...
1) Get them to download the Teams desktop app if they are using the web app. There should be a download button bottom left of the app.
2) Upgrade to the new Teams meeting features - select profile pic and choose settings and tick the box for 'turn on new meeting experience' it requires restarting Teams so right click the teams icon and 'quit' then reopen Teams.
Hi, I believe this has since been upgraded and now the limit is 300 attendees in a Teams meeting and they will all have access to chat.
You can find the limits here https://docs.microsoft.com/en-us/microsoftteams/limits-specifications-teams (check out the section on 'Meetings and calls')
Thank you HannahH2020 - I currently have a user whose Chat button randomly disappears in meetings, and all of them are much smaller than 100 people. Of course the person it is happening to it my CIO, so I have that going for me ...
- My meeting experience is similar. All meetings with 20 or fewer people. Some people seem to randomly get excluded from chat during the meeting. I clued into not assigning a channel for the meeting as that impacted. But, still experiencing it with meetings with no channel selected and doesn't seem to matter whether free or paid teams environment.
Annoying for you! 4BobRandall A couple of things i'd suggest...
1) Get them to download the Teams desktop app if they are using the web app. There should be a download button bottom left of the app.
2) Upgrade to the new Teams meeting features - select profile pic and choose settings and tick the box for 'turn on new meeting experience' it requires restarting Teams so right click the teams icon and 'quit' then reopen Teams.
Almost 2 years later, and it's still an issue. My meeting has 12 people in it, and most of us can't chat.
woneal I don't know if this is the same issue, but I finally figured out that I was having that problem because the meeting organizer created the meeting from a "team". Since I'm not actually on that team, I can't access the chat. I can still attend the meetings, but I don't have any access to the data in that team. If this is the same issue, maybe you can get invited to the team or get the organizer to stop created the meeting from the team and create it from Outlook.
HannahH2020 I use the desktop client and have the "new meeting experience" turned on, and the chat feature is still unavailable on some of my Teams meetings -- this is not a fix.
- Sorry to hear that adriet - I was sharing some info that had helped my colleagues. I haven't had problems with chat using the full desktop app recently, so i'm not sure what to suggest... Maybe you need to speak to your Microsoft contact for advice?
HannahH2020 Unfortunately they are already using the desktop client and we are in a GCC tenant and we do not have the option for 'turn on new meeting experience'. We are resetting that person's Teams policy on the back end to see if that fixes his issue.
