Forum Discussion
Chat button missing in a Teams Meeting?
- Sep 10, 2020
Annoying for you! 4BobRandall A couple of things i'd suggest...
1) Get them to download the Teams desktop app if they are using the web app. There should be a download button bottom left of the app.
2) Upgrade to the new Teams meeting features - select profile pic and choose settings and tick the box for 'turn on new meeting experience' it requires restarting Teams so right click the teams icon and 'quit' then reopen Teams.
Our solution came from our client, who had encountered the problem before. Simply avoid having the meeting within a channel. So when you arrange the meeting in the Teams calendar, do not add a channel.
Correct but then you get a message that only members of the channel can access chat....however, I am speaking about "no Chat" at all...and it is a meeting invite from outlook without channel.
- DominikA9522Jul 23, 2020Brass Contributor
we've the same problem ... Multiple users can not see the chat icon
But they should have the necessary rights to see the Chat button via Setup policy
App setup policies / global -> pinned Apps:
- Activity
- Chat
- Teams
- Calendar
- Calling
- Files
Does anybody has an idea?
- TadeuszKMSep 02, 2020Copper Contributor
We've had a chat go AWOL in a 3-man meeting today. Trying to open chat for a meeting in Teams (via calendar) says it does not exist (well duh...) and a file uploaded to share vanished. Can't find the chat in Teams app under chats, either.
- Bukhoree_AhmadFeb 16, 2023Copper Contributor
DominikA9522 try check any skype business App in the machine , if yes - reinstall that apps and reboot the machine as well. hope it'll fix soon