Forum Discussion
Solved
Change to Team's Channel "Email Messages" folder naming convention.
When you directly email a Teams Channel you'll find those email in the File tab of that channel in a system generated folder called "Email Messages", which was great. However, as of yesterday, if you now email the same channel the system creates a date-stamped folder and puts the messages in there instead.
Example of new Folder Name: EmailMessages_2_2021
It looks like each month it will create a new folder (March 2021 I guess will be EmailMessages_3_2021).
This is causing us a major headache as I've 25 Power Automate flows that trigger on emails arriving in "Email Messages" not these newly created folders.
Does anyone know why this is now the case or if it can be turned off? We only want a single "Email Messages" folder that Flow can monitor.
Cheers, Ellya
- I'd definitely contact support first and complain about the change.
However, in the meantime, e-mails come into the folders as eml files, you should be able to just create a flow that triggers on files coming into the library regardless of folder then "Create a copy" into the e-mail folder so it triggers your existing flows, then deletes the file after. Moving might work depending on the trigger of existing flows, but I would look into something like that to just pick them up and move them for you in the meantime.
- I'd definitely contact support first and complain about the change.
However, in the meantime, e-mails come into the folders as eml files, you should be able to just create a flow that triggers on files coming into the library regardless of folder then "Create a copy" into the e-mail folder so it triggers your existing flows, then deletes the file after. Moving might work depending on the trigger of existing flows, but I would look into something like that to just pick them up and move them for you in the meantime.Hi Chris,
I have 25 channels on that Documents library and each with their own flow triggered by a new email arriving in their respective channel. It how we identify which bank has emailed statements. If I have one flow triggered on the entire library I won't have a clue which bank sent in the statements. I get 100's of emails per day, never from the same email address or with a consistent subject line to id them. Hence giving each bank a unique email address (ie channel) to email.
A workaround in this sense would require 25 Teams, instead of 25 channels. It also means we've got to contact 25 banks to get them to change the email address they use for us.
Cheers, Ellya
- Good point. Forgot each channel had its own folder for attachments. Yeah then at that point might as well update each existing flow. Bummer it would just change like that.
I am in the exact same situation and am quite let down by this change, nor any notification of an impending change..
Any thoughts of a work around in microsoft flows to automatically detect this change to the folder?
I just noticed the same behavior impacting a channel of ours beginning today, 2/5. As with you, it is an unwanted surprise because we have Azure runbook automation that retrieves and evaluates the newly arrived email in this folder. Now we'll have to add logic based on the date to check if a new folder has been spawned that it needs to retrieve from.
