Forum Discussion
Change to Team's Channel "Email Messages" folder naming convention.
- Feb 05, 2021I'd definitely contact support first and complain about the change.
However, in the meantime, e-mails come into the folders as eml files, you should be able to just create a flow that triggers on files coming into the library regardless of folder then "Create a copy" into the e-mail folder so it triggers your existing flows, then deletes the file after. Moving might work depending on the trigger of existing flows, but I would look into something like that to just pick them up and move them for you in the meantime.
However, in the meantime, e-mails come into the folders as eml files, you should be able to just create a flow that triggers on files coming into the library regardless of folder then "Create a copy" into the e-mail folder so it triggers your existing flows, then deletes the file after. Moving might work depending on the trigger of existing flows, but I would look into something like that to just pick them up and move them for you in the meantime.
- Ellya_GoldFeb 08, 2021Brass Contributor
Hi Chris,
I have 25 channels on that Documents library and each with their own flow triggered by a new email arriving in their respective channel. It how we identify which bank has emailed statements. If I have one flow triggered on the entire library I won't have a clue which bank sent in the statements. I get 100's of emails per day, never from the same email address or with a consistent subject line to id them. Hence giving each bank a unique email address (ie channel) to email.
A workaround in this sense would require 25 Teams, instead of 25 channels. It also means we've got to contact 25 banks to get them to change the email address they use for us.
Cheers, Ellya
- Feb 08, 2021Good point. Forgot each channel had its own folder for attachments. Yeah then at that point might as well update each existing flow. Bummer it would just change like that.
- Ellya_GoldFeb 08, 2021Brass Contributor
I logged a call with Microsoft on Friday and chased up with our account manager, but just tumble weed on this so far....I'll post back once I hear anything.