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Anonymous2240's avatar
Anonymous2240
Copper Contributor
Sep 20, 2019
Solved

CAN'T sign in to Microsoft teams

I can't sign in to my Microsoft Teams desktop application and it keeps telling me We'are sorry-we've run into an issue, I have changed internet rebooted my computer several times, SAME ISSUE
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microsoft teams
  • Richardrut's avatar
    Richardrut
    Sep 22, 2019

    Anonymous2240I believe What is happening is on the Microsoft end! Make sure you have an updated acc# and you type in your Microsoft Teams credentials correctly ! We had a problem for a bit but We were able to resolve it ! darn SSSH KEYS ! Always been a PROBLEM !

stefankabi's avatar
stefankabi
Copper Contributor
Jul 25, 2020

Mer2112 

 

i already wrote an batch file for it because it was a problem that comes more and more often.

but fixed it for me forever, whereever i used it.

 

just create a batch file with this:

 

taskkill /IM teams.exe /f
cd "%LOCALAPPDATA%\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy"
rmdir LocalState
> LocalState type nul

 

and run it as user, where teams is unable to login.

But its important to not run it as admin, because it will fix it for admin and not the user 🙂

Nich_FletcherNichF's avatar
Nich_FletcherNichF
Copper Contributor
Dec 03, 2020

stefankabiThis still works but you may have to work your way manually (del ... *.*, rmdir ... repeatedly) through the sub-folders and randomly named .def files (up to 2 further sub-levels I found). It worked for using Teams v1.3.00.28779 

  • stefankabi's avatar
    stefankabi
    Copper Contributor
    Dec 03, 2020

    Nich_FletcherNichF 

    it is still working fine for me, exactly like i posted it.

    The only issue if you would like to call it that way is, if you run the batch file with administrative privileges, then it will "patch" this for the administrator account and not the user.