Forum Discussion

NickBenoni's avatar
NickBenoni
Copper Contributor
Apr 20, 2020

Can,t set up Teams

HI Guys, 

I am trying to set up Teams and get the following message:

Someone has already set up Teams for your organisation

Ask your admin to get you started with Teams, or set up another org in Teams using a different email address.
Use a different email address
 
I am the only user of Office 365 with a few devices and two family members.
This is the first time I have tried to set up Teams.
Advice please?
Cheers
Nick
How-to

3 Replies

  • Eric Adler's avatar
    Eric Adler
    Steel Contributor
    Apr 20, 2020

    NickBenoni what version of Office 365 do you have? What does it say in the Teams admin center? Can you access that?

    • NickBenoni's avatar
      NickBenoni
      Copper Contributor
      Apr 27, 2020

      Eric Adler 

      Hi Eric,

      sorry for the late response - I was expecting email notification.

      Microsoft 365 Family.

      I don't know how to get to Teams Admin... I am an engineer not in IT!

      Attached is the screen I get - Teams opens on start up.

      Thanks 

      • Eric Adler's avatar
        Eric Adler
        Steel Contributor
        Apr 28, 2020

        NickBenoni  It appears you IT admin has limited who can make create a Team. Do you have SharePoint? If you do, can you go to the SharePoint page and see if it has "create site". If you can create a Team Site that is an important clue. Essentially Teams is just a UI that attaches to that SharePoint Team site (with the foundation being an O365 group) It looks like the attached image.

Resources