Forum Discussion
Cant seem to find Number Type equal to "User (Subscriber)" when purchasing Phone numbers
What i am doing wrong?
If I change Country from Denmark to US, then the "User (Subscriber)" option is available.
Hi,
Calling Plans is not available for Denmark so you can't get a phone number for a user from Microsoft. You have to use Direct Routing to get Danish phone numbers for users into Teams.
2 Replies
Hi,
Calling Plans is not available for Denmark so you can't get a phone number for a user from Microsoft. You have to use Direct Routing to get Danish phone numbers for users into Teams.
Microsoft appear to have some special rules for certain countries, but Denmark doesn't appear to be one (see https://docs.microsoft.com/en-us/microsoftteams/manage-phone-numbers-for-your-organization/manage-phone-numbers-for-your-organization ). You might need to open a ticket with support. I am assuming you have already purchased domestic calling plan licenses for your users?
