Forum Discussion

Wharrambeto

Copper Contributor

Mar 02, 2020

Solved

Cant seem to find Number Type equal to "User (Subscriber)" when purchasing Phone numbers

What i am doing wrong? If I change Country from Denmark to US, then the "User (Subscriber)" option is available.

How-to

LinusCansby
Mar 02, 2020
Hi,

Calling Plans is not available for Denmark so you can't get a phone number for a user from Microsoft. You have to use Direct Routing to get Danish phone numbers for users into Teams.
https://docs.microsoft.com/en-us/microsoftteams/country-and-region-availability-for-audio-conferencing-and-calling-plans/availability-in-denmark

LinusCansby

MVP

Mar 02, 2020

Hi,

Calling Plans is not available for Denmark so you can't get a phone number for a user from Microsoft. You have to use Direct Routing to get Danish phone numbers for users into Teams.

https://docs.microsoft.com/en-us/microsoftteams/country-and-region-availability-for-audio-conferencing-and-calling-plans/availability-in-denmark