Forum Discussion
Can't Open Office Files in Teams
I and one other user cannot open Office files (Excel, Word, etc) in Teams. We can open pics and PDFs. We can open the files in Sharepoint by visiting the team page. Cannot open files in web app, ...
Hi Joe,
Assuming you are licenced for Office Online - I would personally open a ticket with Microsoft Support on this one considering you have already performed several remedial actions and that it is happening on the web client - this usually points to an issue with your user.
Hope that answers your question,
Best, Chris
Assuming you are licenced for Office Online - I would personally open a ticket with Microsoft Support on this one considering you have already performed several remedial actions and that it is happening on the web client - this usually points to an issue with your user.
Hope that answers your question,
Best, Chris
ChrisHoardMVP I happened to close Teams at lunch and didn't reopen until 5pm. Works now.
Seems like some sort of login cache issue.
I didn't sign out on my phone, but wasn't using teams.
I was also signed into Office all day.
Hope this helps someone else.
- Thanks for letting us know Bionicjoe