Forum Discussion
Can't click on the picture zoom in to view
Hi , My colleagues can't click on the picture zoom in to view. Account sign-out and login cannot be improve
- Got to work this morning and it's all back to normal.
53 Replies
got the same issue, cannot do Unistall and reinstall wont make it work
- Same here :/ i don't think my whole team is experiencing it, just me
Nevermind it's our whole office. Sounds like it's just the Web version, OSX and windows desktop. Still works on Iphone and Ipad.
Same for us. Happening to multiple users, including myself.
Same here, just tested on all clients. Win10 app has broken link, as does browser. Mac app is working fine. iOS v70 is working.
Something is wrong in their 'go get full image from blob' routines :)
Robin Nilsson Same here. Not working in browser or Teams app. Works on IOS app.
We are having the same problem since this morning. We are using the desktop app. And i'm using a windows 7 pc but my collegue has the same problem on a windows 10 pc.
Edit: just tested it on my android phone and there i also don't have the problem. But i'm not sure it works the same in the android app and in the desktop app. We are having the problems in the desktop appEdit2: The web app in browser exhibits the same problem and it seems we are getting a 401 unauthorized error somehow when clicking on the thumbnail to get a larger image
- I'm experiencing the exact same issue with the desktop app on windows 10
zoedonat I am running Version 1.3.00.362 and it is OK for me. Do you get exactly the same issue as originally reported?
- Create a ticket with Microsoft and report it! Will soon be a report button in the client but for now call in a ticket
- Can you describe what you mean a little more? Also, can you do this? Same clients?
Iadam deltinger - If someone posts an image in Teams, usual behaviour is that if you click the image - it will open in a viewer at a larger size. This brings up a 'close' button. My issue is that the viewer appears but the image does not enlarge.
- Can you confirm this is on desktop version only? What versions do you all have?
adam deltinger I am having the same issue. I can see the image but when I try to select to open in the larger viewing window - a tiny icon displays but no image. This recent behaviour.
Same here, no image zoom. But only on Windows 10 Desktop. The Android app still works fine. Maybe the reason for the broken image is a windows update or they did an update of the teams app in the background?
Anyway, i expect that microsoft fix this soon.
My colleague clicked on the picture and only small icons that appear in the circled in red.
They can not click to open the picture and zoom in.
I don't know what to do to fix it.
I can click to open the picture and zoom in.
