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ctcarch's avatar
ctcarch
Copper Contributor
Jul 22, 2019
Solved

Can't click on the picture zoom in to view

Hi , My colleagues can't click on the picture zoom in to view. Account sign-out and login cannot be improve
microsoft teams
  • tk093's avatar
    tk093
    Jul 23, 2019
    Got to work this morning and it's all back to normal.
adam deltinger's avatar
adam deltinger
MVP
Jul 22, 2019
Can you describe what you mean a little more? Also, can you do this? Same clients?
pcannon's avatar
pcannon
Copper Contributor
Jul 22, 2019

Iadam deltinger  - If someone posts an image in Teams, usual behaviour is that if you click the image - it will open in a viewer at a larger size. This brings up a 'close' button. My issue is that the viewer appears but the image does not enlarge.

  • adam deltinger's avatar
    adam deltinger
    MVP
    Jul 22, 2019
    Can you confirm this is on desktop version only? What versions do you all have?
    • Chris Carlson's avatar
      Chris Carlson
      Copper Contributor
      Jul 28, 2020
      I'm still seeing this problem a year later on my desktop (version 1.3.00.13565) but not on my iphone via the Teams app.
      • Patrick Ryan's avatar
        Patrick Ryan
        Brass Contributor
        Jul 31, 2020

        Chris Carlson Right there with you. this has been dragging on for many months.  Using Windows 10, most updated desktop client. See an image the someone has added into the chat, click on the image and would expect a popup that can be zoomed.  Instead I just get the darkened screen and the broken image link icon.  Also agree with others that changing the language or the GPU settings might seem to work, but it doesn't work long time.  The reason those seem to work is just restarting Teams fixes it temporarily.  Microsoft needs to actually fix the bug

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