Forum Discussion

aaboelf's avatar
aaboelf
Copper Contributor
Mar 01, 2023

Can't click join button from another device

Hello,

I have teams installed on two different devices (a pc and laptop) and when I join a one-to-one meeting, sometimes I want to add my other device to share my screen from. But when I click the join button that pops up, it doesn't do anything.

this button:

I'm pretty sure I was able to do this before (can't give an accurate timeframe when, but i'm pretty sure in January I was able to do this).

P.S: joining from another device works well in scheduled meetings, just not in one on one adhoc calls, even when we try to add another person

28 Replies

  • TopherBrowne's avatar
    TopherBrowne
    Copper Contributor
    This behavior has appeared in our company as well. We have trainers that use this daily and it started earlier this week.
  • MartinHann's avatar
    MartinHann
    Copper Contributor

    aaboelf : Same problem. Installing the newest update does not help. Also clearing the cache does not work.

    • aaboelf's avatar
      aaboelf
      Copper Contributor
      yep I also tried those, even tried uninstalling/reinstalling the whole app on my two devices and still doesn't work
      • MartinHann's avatar
        MartinHann
        Copper Contributor

        aaboelf : I hope that Microsoft takes care of this very fast, as it seems to be a bug, that came along some days ago. Before it worked for years without any issues...

  • Lakshuman_Dhuri's avatar
    Lakshuman_Dhuri
    Copper Contributor
    Same Issue we face in teams along with call disconnect in between & user unable share the screen.

Resources