Forum Discussion

Copper Contributor

Apr 20, 2020

Solved

Cannot switch from teams tenant anymore?

Hey, I just logged into Teams this morning and the switching menu from tenant/companies is not here anymore. I'm stuck now in the latest company I joined before closing Teams app. I'm using Microsoft...

microsoft teams

User Interface

ChristianBergstrom
Apr 20, 2020
DonaemouS I experienced the same behavior (working as normal on the web). It was resolved by manually logging out of the Teams client, shutting it down and doing a new sign in. Perhaps you've already tried that, but wanted to share my solution.

Uta_Teams

Copper Contributor

Apr 20, 2020

Hi, I have the same problem with exactly the same software version. No difference between the app and web client.

ChristianBergstrom

Silver Contributor

Apr 20, 2020

DonaemouS I experienced the same behavior (working as normal on the web). It was resolved by manually logging out of the Teams client, shutting it down and doing a new sign in. Perhaps you've already tried that, but wanted to share my solution.

Uta_Teams
Copper Contributor
Apr 20, 2020
ChristianBergstromThank you! Manual logout and reboot worked here now, too. Though it didn't work this morning... Issue resolved
DonaemouS
Copper Contributor
Apr 20, 2020
ChristianBergstromyeah, I tried early this morning (here), but did not worked. Now the desktop quarantine is gone and I see the company menu back on its right position! Thank you!!!

Case closed, at least here...