Forum Discussion
andredias96
Oct 13, 2022Copper Contributor
Cannot see participants in Teams Meeting
Good morning. I have a problem with the Teams Desktop app. I can´t view people that enter the meeting before me. I try to reinstall the app and turn off and on Incoming video setting, but th...
Oct 13, 2022
Is this only happening with the desktop client? Have you tried to remove the Teams cache as well? Sign out manually from the top right corner, right-click bottom right Teams icon and select "Quit". Copy and paste via Start %appdata%\Microsoft\Teams and remove all data in that folder. Try again.
andredias96
Oct 19, 2022Copper Contributor
ChristianJBergstrom after I update to a newer version and delete all cached files I was able to solve the problem.
thanks