Forum Discussion
Cannot see meeting participants or my own video
I have the same issue on my i7 desktop, as well as my new Nitro i9 laptop. On both machines, if I remove the new Teams, classic Teams works well. However, after each use of Teams, I get the message "The new Teams is installed and ready to use .... Switch now, or Switch when I am not using Teams." In other words it FORCES you to switch to the Beta version of Teams.
I now appear to have no choice but to make the new Teams work, since I cannot keep on doing this before each meeting. Please help .....
- David_FrykbergMar 13, 2024Copper Contributor
OK, after much messing around, and finally getting hold for MS support, I was told that "new Teams" is still in Beta testing, and that I should disable it by setting "Classic Teams as default" this is how to proceed:
Go to: https://admin.teams.microsoft.com/policies/updatemanagement
Proceed as shown below:
Good luck!
- ChridatMar 13, 2024Copper Contributor
David_Frykbergthis doesn't work if you don't have access to the admin center.
- David_FrykbergMar 13, 2024Copper ContributorHmmm, you are correct. I suggest you forward to your administrator who will then be able set a group policy. Good luck!